Lagardère Travel Retail “Give Me 5” to passengers in Hong Kong
At the “Give Me 5 in the Airport” Award Presentation held by Hong Kong International Airport (HKIA), Lagardère Travel Retail was presented the “Most Helpful Company” award in the category of retail shops.
“Give Me 5 in the Airport” campaign is a 3-week service appreciation activity held by HKIA. It aims at recognizing excellent customer service delivered by corporate or individuals by inviting passenger to vote for their excellent service.
Mr Louis Dambrine, General Manager, Lagardère Travel Retail said after receiving the award on stage, “”Give Me 5” Courtesy Campaign is an annual customer service event organised by HKIA. It is to further strengthen customer service excellence within the airport community to passengers. It invites passengers to vote for the most helpful staff & service in HKIA. Once again, it has proven our continuous outstanding customer services are well recognised by passengers and I like to thank the team. Keep up with the good work and I feel really proud of you.”